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Marketing Operations

UTM governance

UTM governance is the enforced convention for tagging inbound links so that traffic source resolves to one value rather than to a family of near-duplicates.

UTM parameters are free text, which means without governance the same channel arrives as "LinkedIn", "linkedin", "li", "LI-paid" and "linkedin.com". Reporting then either undercounts the channel or requires a normalisation layer that has to be maintained forever.

Governance is a controlled vocabulary, a builder that produces links rather than people typing them, and a rule about which parameter carries which meaning. It costs a week and saves the attribution model permanently, which is why it is the cheapest high-leverage thing in the marketing operations backlog.

Where it breaks

Five spellings of one channel appear in the source report, and the paid-social number is wrong in a way that varies by campaign owner.

Related terms

Attribution
Attribution is the rule set that assigns credit for revenue to prior touchpoints, a definitional choice, not a measurement you can discover.
Campaign hierarchy
A campaign hierarchy is the structure that lets spend and response roll up consistently, programme to campaign to tactic to asset, so reporting aggregates without manual mapping.
Sourced vs. influenced pipeline
Sourced pipeline credits the origin of an opportunity to a single first cause; influenced pipeline credits every qualifying touch, so the two must never be summed.
Data quality
Data quality is the measured fitness of records for the decisions made from them, completeness, accuracy, consistency, timeliness and uniqueness, each measured against a stated requirement.

Field notes on this

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